Noticeboard

Click here for information about GP & ANP Appointments
Click here for details of covid vaccination status for travel abroadClick here to download the NHS App. Click here if you need help with the NHS App
Click here for details of the your-nhs-data-matters programmeClick here for further information about how the NHS collect your data
Click here for information on getting coronavirus testing
Click here for further information about the Astra Zeneca Covid Vaccine
Click here for a patient leaflet for the Astra Zeneca Covid Vaccination
Covid Vaccination -The Suffolk and North East Essex ICS has launched a brand-new website which aims to offer residents a single, comprehensive and accurate source of information about Covid-19 and vaccinations, click here to access the website.

** We have installed a new phone system to make it easier for patients to contact us **


DUE TO WORKLOAD PRESSURES THE DISPENSARY AT FRESSINGFIELD WILL CLOSE BETWEEN 1PM AND 2PM EVERY DAY.  OUR CURRENT TIMESCALES FOR PROCESSING MEDICATIONS ARE 3 WORKING DAYS. WE ARE SORRY FOR ANY INCONVENIENCE CAUSED AND THANK YOU VERY MUCH FOR YOUR ASSISTANCE. 


HERE FOR PATIENT SURVEY RESULTS - YOU SAID AND WE LISTENED
Please click here for the results of our latest patient survey, 94% of patients rated us as good, very good or excellent
Do you order your medications or book appointments online? Click here for further help
Click here to find out more about how we process your data

Pregnant? There are many ways to help protect you and your baby
Click here for self care leaflets for common ailments
Back Pain Myth Busters
Click here for our Care Quality Commission (CQC) Rating 

Practice Statement

OUR AIM IS TO:



    • Treat you with courtesy and respect.

    • Provide a service for both routine and emergency care of your health problems.

    • To involve you in shared decision-making relating to your illness, your treatment, and any referral that is necessary for a further opinion.

    • To keep information about your health confidential.

    • To respond to complaints you may make to the practice promptly.

    • To provide you with access to, or information from your health record held on computer or in file, subject to current legislation.



WE WOULD LIKE YOU TO:



    • Keep us informed about where you live and how you can be contacted if these details change.

    • Keep your booked appointments.

    • Contact us a soon as you can when there is a problem relating to your care or you have a complaint about our service.

    • Use the Out of Hours emergency service appropriately for genuine emergencies only.

    • Share your concerns if you are unclear or uncertain about any treatment that is offered to you.

    • Ask for a home visit only when you (or the patient you are responsible for), are unable to attend the surgery due to illness.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website