Noticeboard

Dispensary are under severe pressure due to a change in computer systems please allow 4 full working days for medications.
There is a bank holiday on Monday 29th August 
Click this link for pharmacies open on the bank holiday
🛠 We are changing our computer system during August 2022. 'Patient Access' will no longer be available from August, if you wish to continue to order medications/book appointments you need to download the NHS App.
We are one of Suffolk's top ten GP surgeries according to the National GP Patient Survey - thank you to all patients for all of your support

Please click here to complete our Friends & Family Test to tell us about your experience of our practice

Practice Statement

OUR AIM IS TO:



    • Treat you with courtesy and respect.

    • Provide a service for both routine and emergency care of your health problems.

    • To involve you in shared decision-making relating to your illness, your treatment, and any referral that is necessary for a further opinion.

    • To keep information about your health confidential.

    • To respond to complaints you may make to the practice promptly.

    • To provide you with access to, or information from your health record held on computer or in file, subject to current legislation.



WE WOULD LIKE YOU TO:



    • Keep us informed about where you live and how you can be contacted if these details change.

    • Keep your booked appointments.

    • Contact us a soon as you can when there is a problem relating to your care or you have a complaint about our service.

    • Use the Out of Hours emergency service appropriately for genuine emergencies only.

    • Share your concerns if you are unclear or uncertain about any treatment that is offered to you.

    • Ask for a home visit only when you (or the patient you are responsible for), are unable to attend the surgery due to illness.

 
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