Fressingfield Medical CentreTel: 01379 586456/586227
Stradbroke Medical CentreTel: 01379 388313/384220
Dispensary are under severe pressure due to a change in computer systems please allow 4 full working days for medications.There is a bank holiday on Monday 29th August Click this link for pharmacies open on the bank holiday🛠 We are changing our computer system during August 2022. 'Patient Access' will no longer be available from August, if you wish to continue to order medications/book appointments you need to download the NHS App.We are one of Suffolk's top ten GP surgeries according to the National GP Patient Survey - thank you to all patients for all of your support
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SPECIAL NOTE - DOCTORS APPOINTMENTS FOR 'CRYOTHERAPY' (freezing of skin lesions) CANNOT BE BOOKED ONLINE - We need to make special arrangements for 'cryotherapy' appointments, so please speak to us directly to book any appointments for 'cryotheraphy' .
Telephone 01379 586456 or 01379 586227 for Fressingfield Medical Centre.
To book an appointment at Stadbroke Medical Centre phone 01379 384220 or 01379 388313.
Note that between 18:30 and 8am during weekdays and all weekends and bank holidays, our phone system will provide a recorded message providing the telephone number for the Out of Hours service.
The Practice is pleased to offer extended evening opening hours on a Monday evening, doctors appointments are available up until 7:30pm. These extra hours are only available for pre-booked Doctors appointments.
Please try and remember that your appointment with the Doctor is for “one problem only”. If you feel you will need more than a 10 minute consultation please ask the receptionist to book you a longer appointment. This will not only assist the Doctors, but will also reduce patient waiting time and minimise surgeries running late.The Practice operates a system for dealing with urgent medical problems e.g. those that cannot wait until the next routine available appointment with any of the Doctors at any site. These are short appointments for “acute” problems and if the Doctors consider that this is not the case, you may be asked to re-book on another day in a routine slot. If you have a non-urgent medical problem, it is not advisable to come to the surgery without first making an appointment, as the doctor will be unable to see you.
If required, you can book a telephone consultation with your Doctor at the end of morning surgery. You can also book doctors appointments on this website.
On some occasions you may find that the doctor on duty in the surgery or carrying out visits is not one of the doctors from the practice. This Doctor is called a locum Doctor and is standing in for one of the regular doctors who is away.
Requests for home visits should be made before 10.00am
Please remember that there are very few reasons for requesting a home visit: in the majority of circumstances medical problems are best dealt with at the surgery. If, for example, your child has a temperature, there is no harm done bringing him or her to see the doctor at the surgery.
Requests will always be accepted for patients who are terminally ill or housebound.
Please call 01379 586227 OR 01379 384220 to make a request for a home visit.
If you experience difficulties with your hospital appointment e.g. cancellations, re-arranged times etc. first of all contact the hospital appointments department, or the secretary of the consultant concerned. (You will find the telephone number of the Consultants at the Norfolk & Norwich University Hospital in the ordinary telephone directory.) If you still experience problems contact Jenny our secretary at Fressingfield.