Covid Vaccination - 
Click here for link to frequently asked questions for Covid Vaccination
Click here for important information about the covid vaccination programme starting from week commencing 11th January for patients aged over 80

Please wait to be contacted. The NHS will let you know when it's your turn to have the vaccine. It's important not to contact the NHS for a vaccination before then. The vaccine will be delivered from a PCN hub (NHS England have said there can only be 1 vaccination site per PCN) . PCN'S (Primary Care Networks) cover a group of practices, there are 5 practices in our PCN. The vaccine will be delivered from the PCN hub, (the closest location for our PCN is Debenham Community Centre) and will not be delivered from individual practice sites.  The first patients to be contacted (starting from the 11th January) will be those in the highest priority groups starting with those patients aged over 80 (please see below). This contact will not come from the practice but will be from a central hub and any queries you have following being contacted should be directed back to the central hub. You may receive a text, letter or phone call. You may also receive multiple contacts, for example you may receive contact from our PCN hub (you may be offered additional sites to Debenham), the Government mass vaccination site (the Norwich mass vaccination site opens on the 18th January) or a hospital vaccination clinic, it is your choice which venue you attend. click here for the latest Government information for the Covid Vaccine. The vaccine will be given to patients in order of their priority as deemed by the Joint Committee on Vaccination and Immunisation. It is expected that the Government will set up additional 'mass vaccination' sites and we await details of these sites.  Click here if you want to get involved with the Governments Mass Vaccination Sites

The Suffolk and North East Essex ICS has launched a brand-new website which aims to offer residents a single, comprehensive and accurate source of information about Covid-19 and vaccinations, click here to access the website.

Click here for latest information for flu programme for healthy 50-64 year olds.  We are running flu vaccination clinics for patients aged 50 - 64.  Please contact us if you wish to book a free flu vaccine.

** FLU CLINICS 2020 *** We have now written to all patients that are eligible for the flu vaccination (those patients aged over 65 as at the 31/3/2021 and all those patients under 65 who have a medical condition who puts them at greater risk. If you are over 65 or under 65 in an at risk category or are a family member of  those patients asked to shield and would like to book a flu jab please contact us urgently. We have also contacted parents/guardians of children that are eligible. 

** We have installed a new phone system to make it easier for patients to contact us **


Please click here for the results of our latest patient survey, 94% of patients rated us as good, very good or excellent
Please click here to complete our Friends and Family Test to say whether you are happy with our service

Changes to Clinical System

The provider of our clinical system - EMIS Health, is changing certain technical aspects of the way in which it delivers services to us. This will not impact the delivery of services to patients but we wanted to let you know about the changes in case you have questions. Click Here for More Information

Have you received a letter from a pharmacy company? please click here for information that we think you should know
On average we lose 20 hours per month through patients not attending for their appointments, please cancel if you can no longer make your appointment.
Do you order your medications or book appointments online? Click here for further help
Click here to find out more about how we process your data
Click here for details about Hartismere Hospitals Equipment Clinic
Pregnant? There are many ways to help protect you and your baby
Click here for self care leaflets for common ailments
Back Pain Myth Busters
Click here for our Care Quality Commission (CQC) Rating 

If you have registered for the  medication ordering system, please click on link above.

 Please ensure that the day you request for collection of your medication is in 3 full working days time. 

Please allow at least 3 working days notice for your prescriptions. Your prescription requests will be picked up by our dispensers during their normal working hours, so any requests made outside normal working hours will be processed on the next working day.

The practice has two fully staffed dispensaries at Fressingfield and Stradbroke that are open during the surgery opening hours. If you are a dispensing patient it means that your prescriptions can be dispensed at the surgery – a dispensing patient is someone who lives more than a mile away from the nearest chemist.If you have to pay for more than 3 prescription items in 3 months, or 12 items in 12 months, you could save money with a Prescription Prepayment certificate (PPC).  

Anyone living within a mile of a chemist (for example Harleston patients) will have to have their prescriptions dispensed by any chemist that is convenient for them.

Repeat prescriptions

Repeat prescriptions are dispensed at Fressingfield Medical Centre. They can be collected at Fressingfield and Stradbroke Surgeries during surgery hours only. Please make clear as to when and where you wish to collect your medication on the repeat slip provided.

It requires time and careful organisation to achieve this as 11000 items are dispensed each month and we therefore request at least 3 working days notice for repeat prescriptions.

The dispensers are only too happy to help with non-medical enquiries, relating to your prescriptions. Medical enquiries will be passed to the doctor who deals with your medication.For routine enquiries about your prescription please contact the Dispensary between 12 noon and 4pm as this is the quieter time of the day (during clinic times the dispensers are usually very busy).

It is not necessary to phone to confirm if your prescriptions is ready for collection if you have allowed the necessary three full working days.



What is a repeat prescription?

 It is long term, regular medication prescribed by your doctor; as such it will be added to your prescription slip and monitored on a regular basis by your doctor or a nurse. Any other medication prescribed for acute problems CANNOT be prescribed on the same basis.

 If the medication that you are requesting is not on your repeat prescription slip, then the dispensers will not be able to issue it, until you have been seen by a doctor.

A hospital script can only be dispensed after the doctor has checked it providing it is for medication that he feels he can take responsibility for.

 Order options

Put the slip through the letterbox at either surgery.

  1. Post it to the Surgery.
  2. Order it online via this website

If you are elderly or housebound and need further assistance please contact the surgery on 01379 586456

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website